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Does Your Business Manager have sufficient knowledge in the intricate compliance arena to ward off potential law suits?
Are You comfortable with the last set of Eyes you have reviewing your paperwork?
- Are you aware that one of the most regulated areas in a dealership is service contracts.
- Does your business manager understand the entire function of a menu?
- Is OFAC being ran on every customer?
- Is someone inspecting the deal bags to make sure that the established processes are being followed to the letter?
- Have you established a code of ethics and had all applicable personnel sign off on it?
- Are you complying with the new FACTA rules and the adverse action issues.
- Are you aware that more fines are levied and more dealership personnel are imprisoned because of sloppy non-compliant processes in the Business Office?
- Are you aware that consistent standardized processes are proven to be more profitable and produce far fewer issues.
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Business Manager Compliance Training and Audit program includes:
- Set up consistent standardized processes for the business office
- Create Ethics Code
- Inspect Menu pricing and processes
- Inspect customer information gathering process and amend accordingly
- Inspect OFAC compliance
- Inspect Website activity and compliance
- Quarterly spot check of deals for all proper disclosures
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Initial Consultation.............................................................. $895
- Conduct review of current processes and procedures with Dealer and/or General Manager
- Establish standards of excellence for business office
- In Dealership training of all personnel involved directly and indirectly with the finalizing of all documentation
- Conduct Audit of department and it's offices
Monthly Fee.......................................................................... $245
- Quarterly review of standard of excellence procedures
- Quarterly training of any new persons involved with finalizing of documents
- Quarterly spot check of a minimum of three deals in their entirety to verify that all established procedures are being followed
- A call is made to each of the individuals highlighting the results of the spot check and a series of follow up questions are asked to ensure that the procedures are being followed correctly
- Quarterly audit of department for compliance with security procedures to include GLB and the FACT rules.
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